Apple to Swap Adapters
By NICK WINGFIELDArticle
more in Gadgets & Games »Apple Inc. said it will exchange power adapters for its iPhone 3G cellphone after receiving reports that the device’s metal prongs can break off in power outlets, causing a risk of electric shock.
The Cupertino, Calif., company said it has received reports of detached prongs involving a “very small percentage of the adapters sold,” but that no injuries have been reported to the company. The power adapter model at risk is the ultracompact USB adapter that shipped with all iPhone 3Gs sold in the U.S., Japan, Canada, Mexico and several other countries in Latin America. IPhone 3Gs sold in Europe and elsewhere aren’t affected, Apple said.
Apple Computer Inc.
Apple is exchanging power adapters for its iPhone 3G after reports the device’s metal prongs can break off in power outlets.
An Apple spokeswoman declined to say how many iPhone 3Gs were sold in the countries where it is offering power adapter replacements.
“Customer safety is always Apple’s top priority so it has voluntarily decided to exchange every ultracompact power adapter for a new redesigned adapter, free of charge,” the company said in a statement.
Users can order a free replacement on Apple’s Web site or exchange their power adapter at an Apple retail store starting on Oct. 10.
In a safety notice posted to its Web site, Apple advised users to charge their iPhone 3Gs by connecting them to their computers with a USB cable, or by using another model of Apple USB power adapter or a car charger.
Apple posted further details about the replacement program on its Web site: http://www.apple.com/support/usbadapter/exchangeprogram.